
Roofing Solutions Since 2006
client’s reviews
What Our Clients Say!
Ok. My story is a little different. I called Josh on a Saturday evening after seeing a small leak in our den after a drenching week of rain. Our roof is edpm and has had some issues over the past 3 years but is in decent shape. I assumed he would get back to me sometime the next week. I was surprised to receive a text message asking for some more details the next morning at 8am! From this point on Josh was intent on getting me comfortable and gave his time, advice, and even met me with some silicone products near Torrington. I left with what was surely a few hundred of dollars of products in my car. He even brought gloves, scotch pad, fleece netting etc. I did not hire him yet! Who does this? Josh does this. Kindest man around no doubt. We have music in common so that was a gift. He has a customer for life and I trust his knowledge and value his empathy and kindness. I’ll be seeing him soon! Give this guy your business!
Highly recommend!! River Valley Roofers has been an absolute pleasure to work with! We used RVR to replace my roof several years ago, and our roofer Josh was friendly, attentive, and did excellent, high-quality workmanship. We recently reached out to RVR again, and Josh came out immediately and was able to fix our issue the same day. We are so pleased with the service, and will continue to use River Valley Roofers for all our roofing needs in the future.
Response from the owner: Happy Spring Karina, and send a hello from me to your mother please! Thanks for taking a moment and finding us here, we always appreciate the feedback. Of course, please do reach out if you need us in the future, Cheers!!
We've now used RVR's services twice and would recommend the same to anyone.Two years ago part of our roofing flew off in the middle of winter. Joshua came out and fixed it promptly, also educating us further about the state of our roof. We were so pleased with his service that when it came time for a major repair this spring, we immediately called RVR. Once again, we were extremely pleased with the services rendered.Highlights:- clear, prompt communication throughout the process- a quick and thorough estimate with a fair price- effort made to ensure the color of the roof was acceptable- clean and organized work done- special care taken to protect gardens- special care taken to remove all debris/nails from the yard- extremely kind demeanor from all workers (Joshua in particular)Thanks, RVR!
Response from the owner: Hey!! Thanks for your help staying organized as well, it was appreciated. I'll also say I absolutely enjoyed meeting your fam, you guys truly are raising awesome kids. Props! Hope we see you in the future : )
From beginning to end both Josh, Stephanie and his crew were phenominal! Josh is not only personable, but professional, knowledgeable and honest! Before Josh even got on our roof he already knew we have a squirrel problem (impressive!). Our chimney flashing, which wasn't installed promperly, allowed the quirrels to chew on it. Josh noticed this immediately. We initally had him come out for a skylight leak. So, he not only helped us with that, but corrected an issue we had no idea about, all with reasonable pricing! We highly recommend him for any type of roof repair!
Response from the owner: Well, we have to take care of our Burlington folks you know! Seriously, thanks for taking a minute and finding us here, we appreciate that a lot, and yell if that old skylight gets outta line, we're passing through all the time. Hope to see Brian on the river, you folks enjoy the summer!!
Working with Josh and his team was a great experience from start to finish. During the quoting process Josh was the only person who actually went on the roof to check the condition of the shingles, and he was really knowledgeable about the type of roof we had and how it was constructed. The roof was completed in a day with Josh onsite as well as his whole crew, with a little bit of cleanup on the second day. We also had Josh tear off the old log facia on our dormer that was rotted away replaced with cedar shakes. This additional project took a couple days, and we were so impressed with how Josh thought outside the box to solve this problem that had plagued us for a decade. Big shout-out to Stephany for all her help with scheduling and billing and dropping off samples! Super easy people to work with! Can't recommend enough! So so pleased with how my roof and dormer look!
Response from the owner: Thanks so much Vanessa! We're so glad you're pleased with the way everything turned out. You were wonderful to work with. Thanks for your patience as we waited out this cold icy winter. Your kind words are very much appreciated. Please reach out should you need us for anything in the future.
Can't recommend RVR enough! They went above and beyond in cleaning some moss off my roof as well as remedying a few other issues that had been flagged during a home inspection.
Response from the owner: Thanks Justin! Hopefully this keeps the insurance company satisfied for awhile. We look forward to talking to you in the future about replacement roof options.
Josh and Stephanie have been extremely helpful and are my go to roofer. I first reached out a few years ago when I noticed leaking from my not so old roof (installed by a different company). We contacted Josh who was great in diagnosing the problem so that it could be corrected without issue since. Most recently, I wanted to move a vent to make space for solar panels. RVR was prompt, reasonable and flexible in getting the job done. Josh was even nice enough to say my chimney could use a crown and that my other bathroom vent was never reconnected! My only regret is that I didn’t call them to redo my roof initially.
Response from the owner: Thanks Ted, we appreciate you finding us here!! Yes, someone seems to have lowered the bar for roofing work... we're trying to pick it back up a bit. Glad we could figure some things out for ya all, enjoy that family my friend!!
Josh and his crew were prompt, professional, and effective. Extremely communicative, too! After arriving and assessing the damage, they made the required repairs. Even after all this most recent rain & snow, the repairs have held up. Just as important, Josh follows up to make sure the work completed is functioning as described. This is the second time I used River Valley Roofers and I will use them again.
Response from the owner: Thanks Mr. F, let's hope we meet again only after the rest of that roof is good and ready to go!! Thanks
Joshua and his team at River Valley Roofers did an excellent job on our roof replacement. They were super professional and thorough. Highly recommended.
Response from the owner: Thanks for taking a minute Joe, it was our pleasure! Nice to meet some new folks right down the street, I'll be sure to keep an eye on the roof : )
Joshua and Stephanie are truly the best! They are responsive, thorough and communicative. During the initial visit, they spent an hour to inspect the roof and the chimney inside out. They thoroughly explained the issue and shared their knowledge with me. They were very honest, and informed me that my roof were in good condition and only a small area on the chimney need to be repaired. On the day of repair, they went above and beyond, and helped trim some branches. I really appreciate their expertise and work ethic. I highly recommend them!
Response from the owner: Hey!!! Thank you so much, it was out pleasure : ) We really enjoyed meeting you as well Tina and we both remarked about how infectious your disposition and positive outlook is! Best to you, and see you in the future-
I recently had the pleasure of working with River Valley Roofers, and I couldn't be happier with the results of our full roof replacement! Josh and Stephanie were professional, friendly, and genuinely invested in delivering high-quality work. They completed the job on time and exceeded my expectations with their attention to detail. The price was more than fair and transparent, making the entire process stress-free. If you are looking for reliable, top-notch roofing work, I highly recommend River Valley Roofers. It was a pleasure working with them, and I'll definitely be reaching out again for any future roofing needs!
Response from the owner: Thank you very much Mr. Castle, you've inspired us this AM!! It was good to meet you for sure and we appreciate the work. Hopefully your local neighborhood bear doesn't get stuck under your front porch again, but let us know if you're in a jam ; ) Thanks!
They were on time and did a great job at my parents at 53 Frederick rd
Response from the owner: Hey, thanks Tanya, please tell Jay and Johanne we said hello!!